Sber announces new AI assistant for long-term goals

The agent will be able to connect the necessary services with the permission of the client

Sber announced an AI assistant that will be able to perform everyday tasks and support the fulfillment of long-term life goals. This was told by the first deputy chairman of Sber Kirill Tsarev during the Investor Day.

Kirill Tsarev noted that Sber’s AI assistants are actively used by customers today. More than 12 million customers contact them monthly with various requests. The expense assistant helps find savings opportunities. Investment services: Analyze a portfolio and make better decisions. The tax assistant identifies the expenses suitable for a refund and helps to issue a refund. Sber is planning to add another assistant.

Kirill Tsarev, First Deputy Chairman of the Board of Sberbank:

“The person will determine the goal and make key decisions, and the assistant will take over the analysis and selection of options and routine operations. For example, in terms of financial transactions, AI will be able to link personal financial opportunities, commitments and long-term goals into a single financial plan. As technology evolves, it will be able, with the client's permission, to connect the necessary services and perform coordinated actions.”.

Investor Day is the main event of the year for the investment community. It is held on the bank's birthday, November 12, which this year coincides with Sber's 185th anniversary. The Bank summed up the implementation of the current Strategy and will present a new three-year Strategy for 2027-2029. The focus is on business development prospects, the role of technology and artificial intelligence in the further transformation of Sber, as well as financial benchmarks for the next three years.