Information to electricity consumers

The questions of consumers were answered by the head of the group of the electric energy sales department of the Minsk district of the Energosbyt branch of the RUE MINSKENERGO.

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Why is it that when paying for electricity consumed in the full name, the surname is hidden with asterisks?

Hiding the name in the personal account of the payer of OJSC NCFO "ERIP" is one of the forms of depersonalization of personal data provided by the Law of the Republic of Belarus of 07.05.2021 No. 99-Z "On the protection of personal data" (hereinafter - the Law), to preserve confidentiality and non-disclosure of personal data.

It should be noted that the replacement of letters in the spelling of the surname with asterisks is a classic depersonalization technique, the purpose of which is to preserve confidentiality (only the necessary minimum is displayed, without the possibility of identifying a person by an outsider).

Thus, in order to comply with the interests of payers, taking into account the requirements of the Law, energy supplying organizations of the Republic of Belarus have developed a unified approach to displaying information about individuals in OJSC NCFO "ERIP", and currently the branch "Energosbyt" sends the following necessary amount of personal data of payers to organizations accepting payments from the population for electricity services: personal account number, impersonal surname, name and patronymic of the subscriber, address of the power supply facility. In this case, the surname of the payer is transferred in an impersonal format by replacing real symbols with asterisks (for example, I****v). This format does not affect the accounting and distribution of funds received from the payer, since payment for consumed electricity is directly made by the number of the personal account.

Please note that when making a payment for consumed electricity through AIS "Calculation", the citizen making the payment, if desired, can enter in the field "FIO" his name in full. In this case, the receipt of the payment will display the information entered by the payer.

At the same time, changes made by the payer in the “FIO” field will be reflected only in the receipt and will not be the basis for making changes to the personal account of the subscriber registered in the energy supply organization.

RUE Minskenergo branch of Energosbyt UNP 100071593