How utilities of Chelyabinsk coped with the consequences of the disaster

The weekend started with a hurricane. November 6-7, city services coped with the consequences of the disaster. During the day, the unified duty and dispatch service received 58 applications: the wind felled trees, cut wires and knocked down traffic lights. Services dealt with the consequences promptly.

Towards the end of the weekend it got colder and it snowed. In the night shift, 96 units of equipment went on the roads, in the afternoon their number was increased to 104. Roads were treated with deicing materials, and pedestrian areas cleared more than 250 workers by hand.

The head of the city Alexey Loshkin instructed district administrations to focus on courtyards and intra-quarter roads. Management companies must process their territories on time. "Approaches to social institutions must be safe," he said. Students should talk about the choice of shoes. Every winter, children run to school in sneakers, which causes more injuries.”.

Bags with garbage and foliage should not linger on the streets. On Sonya Kriva after untimely removal already frozen large piles. The head of the city explained that management companies sometimes take out bags on the roads to save on export. “We need separate work with them – we will explain to them the area of responsibility and strengthen the checks,” Loshkin instructed.

Another important topic is the organization of paid parking space in the metropolis. As told in the administration, the number of active users of the application “Gorpark” in Chelyabinsk reached 35.5 thousand people. Last week, the city accepted another 151 applications for parking permits for preferential categories. Applications promise to be processed in the near future so that residents can use paid parking on special conditions.

In the metropolis continues the struggle with parking on lawns. Over the past week, more than 500 orders were issued. The number of violations is decreasing, which means that car owners are increasingly looking for other places to park.

Note that in the messenger “Max” began to work chat-bot “Notifications of fines of the Chelyabinsk region”. With it, drivers can check the fines for parking on the lawn and for parking in paid parking without replenishing the balance. The functions of the service will be further expanded, the city administration said.

You can check the car in two ways. First: enter the state number and number of the certificate of registration of the vehicle. Second: send the bot UIN, that is, a unique accrual identifier, together with the state number.

If a fine is issued on the car, the bot sends a card. It has a picture of the complex of automatic fixation of violations, address, state number, date of the event and number of the resolution. In addition, there is a track number for tracking the departure on the Russian Post website. You can repay the penalty in your personal account on "State Services".

If there are no fines or they have already been paid, the bot reports the absence of unpaid orders.

We spoke at a hardware meeting and about a chatbot in Max Comfort Transport, which received 53 appeals per week. More than a third of them related to the quality of service: violations during boarding and disembarking, driving style and rudeness of drivers. All cases were referred to the carriers for correction. In addition, 42 units of public transport on 10 routes were checked, no comments on the sanitary condition were found.