Cold batteries in the apartment: where to go to Tulaks, if the Criminal Code is inactive

“Left Media” presents the second series of the video project. This time, Tosya’s grandmother explains to Tulyaks what to do if the heating season has begun, and it is still cold at home: where to call and how to ensure that the batteries are heated properly.

According to the standard, the temperature in the apartment should not fall below +18 ° C, and there are specific people responsible for its observance.

Resource supply organization is responsible for supplying heat to the house. But the regulation of intra-house systems is the responsibility of the management company.

Hence the simple logic: if the boiler house works normally, and the radiators in the apartment are cold, the problem is on the side of the management company, and it is necessary to solve it with it.

The first step is to call your management company. Record the date of appeal and the essence of the problem: it will be useful if the issue is not resolved.

If there is no response, the following addressee: State Housing Inspectorate. It is she who controls how the CC performs its duties.

Public Services House: Complaint in a couple of clicks

You can make your life easier through the mobile application "Public Services House" - this is a mobile application GIS housing and communal services. With its help, official correspondence with the management company is conducted directly from the smartphone: you send an appeal, receive a response, all correspondence is preserved and has an official character. Such an “electronic trail” will be useful in further proceedings.

Watch the second episode of “Left Media” video.

The project is implemented within the framework of the national project “Infrastructure for Life”.