Novosibirsk became one of the leaders in buying tickets for trains through MAX
Residents of the Novosibirsk region were among the most active users of the service of buying tickets for suburban trains through the MAX messenger
Residents of the Novosibirsk region were among the most active users of the service of buying tickets for suburban trains through the MAX messenger. In total, passengers purchased almost 1.1 million tickets using the chatbot, about 210,000 of them were in October. This was reported in the press service of the West Siberian Railway.
Interest in digital services continues to grow. In September, the number of tickets issued through MAX increased by 25% compared to August. In October, the figure added another 6%.
In addition to the Novosibirsk region, the regions with high demand for such a service included the Kemerovo, Leningrad, Omsk, Irkutsk, Kaliningrad and Sverdlovsk regions, St. Petersburg and the Altai Territory.
The chatbot can be used at any time of the day. The service operates in 60 regions of Russia and allows you to purchase up to five tickets for suburban trains at a time without specifying seats.
In addition, through the messenger, passengers can pay for the transportation of luggage, bicycles and pets.



