The procedure for reimbursement of certain expenses to telecommunication operators and the national postal operator has been updated

Regulations on the procedure for reimbursement to telecommunication operators and the national postal operator of expenses incurred due to the provision of certain categories of citizens with benefits for payment for telecommunication and postal services are set out in a new edition. This is stipulated by the resolution of the Council of Ministers of November 4, 2026 No. 568, according to the National Legal Internet Portal.

According to the document, telecommunication operators record the costs of payment for telecommunication services on the basis of the list of citizens compiled by them who, in accordance with Articles 17 and 18 of the Law No. 239-Z of June 14, 2007 "On State Social Benefits, Rights and Guarantees for Certain Categories of Citizens", have the right to benefits for payment for telecommunication services.

These lists should be checked by telecommunication operators at least once a year with the lists located in the departments (departments) for labor, employment and social protection of city, district executive committees, administrations of districts in cities, military commissariats (oblasts, districts, cities), as well as in the relevant subdivisions of internal affairs bodies, state security bodies, bodies and units for emergency situations.

When determining the amount of budget funds for the next fiscal year required to reimburse the costs of installing an apartment phone and using an apartment phone (free or with a 50 percent discount), the planned volume of telecommunication services, the planned increase in tariffs for these types of services, the forecast indicators for the inflation rate established for the next fiscal year are taken into account.

In terms of the actual costs of the telecommunication operator for the reporting period for payment for telecommunication services, they are determined by the tariffs in force on the day of the implementation of telecommunication services, on the basis of actual data of the billing system on the accrued subscription fee and the duration of telephone connections (in minutes) provided to certain categories of citizens entitled to free use of an apartment phone or a 50 percent discount from the fee for using it.

Accounting for the costs of postal services operator makes on the basis of accounting sent by the military unit letters of military servicemen of military service and post parcels with their own clothes of citizens called up for military service.

Expenses for payment of telecommunication and postal services shall be reimbursed at the expense of funds provided for by the Ministry of Communications and Informatization in the republican budget for the next financial year for communication.

Resolution No. 568 also amended the regulation on the procedure for reimbursement of expenses to organizations for providing certain categories of citizens with benefits for payment for housing and communal services consumed by them and the regulation on the procedure for reimbursement of expenses related to the provision of benefits to certain categories of citizens for travel on public passenger transport. A number of other documents were also amended.

One part of the provisions of Resolution No. 568 came into force on November 8, 2026, the other will come into force on January 1, 2027.