Wednesday, November 11, 2026Moscow
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Tulyak sued 104 thousand from the Italian YOOX for undelivered sneakers

A resident of Tula in 2022 ordered men’s sneakers in the Italian online store YOOX and fully paid for the purchase, but the goods never came, and the money he did not return

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Tulyak sued 104 thousand from the Italian YOOX for undelivered sneakers

A resident of Tula in 2022 ordered men’s sneakers in the Italian online store YOOX and fully paid for the purchase, but the goods never came, and the money was not returned to him.

The regional department of Rospotrebnadzor took over the protection of consumer rights - it filed a lawsuit in court, the proceedings were complicated by the fact that the defendant was registered outside Russia.

The magistrate of the judicial precinct No. 64 of the Proletarian judicial district of Tula applied the norms of international treaties and recovered 104,550 rubles in favor of the buyer, including 20 thousand rubles in compensation for moral damage.

The rights of the Russian helped protect Rospotrebnadzor and the Ministry of Justice of Russia. Now the court is considering the application of the Ministry to YOOX for the recovery of court costs.

Earlier, “MK in Tula” reported that Tulyak through the court recovered from the developer a large amount: the contractor did not build a private house on time, then Rospotrebnadzor prepared a conclusion in defense of the consumer. The Leninsky district court recovered from LLC "Stroika Veka" money under the contract, penalty, moral damage, fine and court costs - a total of more than 4.7 million rubles.

Source: Московский комсомолец ↗

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