Volgograd explained what is a digital passport and where it is accepted

What is a Digital Passport

Digital passport is a service in the mobile application "Public Services", which allows you to confirm your identity using a smartphone in cases permitted by law. When asked, the system generates a temporary QR code – it lasts only a few minutes, after which it is updated. The code cannot be reused, screenshots do not work.

It is important to remember that the digital version does not cancel the paper passport – both documents remain valid. The use of the electronic method of presentation of information is voluntary.

Where to use a digital passport

Since February 27, 2026, the document is adopted by:

In addition, the service already operates in a number of other places:

How to issue and present a digital passport

To work with the service, you need a confirmed account on Public Services and consent to data processing. The procedure is simple:

From now on, the code can be displayed instead of a paper document in places where this method of identification is officially allowed. Consent to use a digital passport can be revoked at any time.

If a digital passport is not accepted

In practice, not all organizations are ready to work with QR codes: there may be no scanner, employees are not familiar with the procedure or act according to internal rules.

According to Igor Pozdnyakov, chief legal adviser of Roskachestvo, the law does not oblige all organizations to accept a digital passport on a par with a paper one. Its use is permissible only in those cases that are separately determined by the Government of the Russian Federation.

If you are denied a digital document, you should:

However, a waiver is not always a violation: it is important to establish whether an organization had a legal obligation to accept a digital document in that particular situation.