Psychologists explained why AI will not replace the doctor

Artificial intelligence (AI) can help a person formulate experiences or look at a situation differently, but does not replace live therapeutic contact.

The psychotherapist of the MEDCI mental health center Alina Schinas noted that trust, a sense of security and the ability to notice changes in the patient’s condition are important in the work of the psychologist.

“AI can be very good at picking up words, explaining the psychological mechanism, or helping to look at things differently. But he does not live with the person this process and does not bear professional responsibility in the same way as a doctor or psychologist, she said.

Senior Psychologist of the Virtual Clinic of Ingosstrakh Hope Baytsurova among the risks called dependence on communication with a chatbot, delaying the request for help and possible leakage of sensitive data. According to her, AI only “imitates empathy”, and in a crisis situation will not be able to “call an ambulance, inform loved ones and ensure safety.”.

Psychologist Pavel Good warned that excessive communication with AI in the role of a close interlocutor can lead to “atrophy” of the skill of expressing emotions. In the same month, the doctor of psychological sciences Dmitry Yagudin said that neural networks can not fully replace the psychologist, including due to the lack of responsibility for the result.