The organizer will begin to return money to those who bought tickets to Kanye West
On October 12, the organizer of the failed concerts of Kanye West in St. Petersburg will open a refund for tickets. It can be issued by all buyers, including owners of promotional tickets. More details - in the material RBC
From October 12, viewers can issue a refund for tickets to the failed concerts of Kanye West (Ye) in St. Petersburg. The rapper’s performances were scheduled for October 10 and 11 at Gazprom Arena.
The newsletter, which began to receive ticket buyers, says that all viewers will be able to return the money regardless of the date of purchase and the conditions in force at the time of purchase of the ticket. Including refunds available for tickets purchased during the special promotion from 17 to 23 August, and from 24 August until the end of sales.
The organizer of the concerts Say Agency previously reported that the return will pass through the automated service INTICKETS, the application must be created independently.
When canceling the event, the nominal cost of the ticket is returned, lawyers previously interviewed by RBC said. The published offer states that when canceling, replacing or transferring an event, the service fee and the cost of delivery are not returned, since they are considered to be payment for already rendered agency services.
Managing partner of Nadmitov, Ivanov and Partners Alexander Nadmitov explained to RBC that when canceling the service fee you can try to recover as losses, but this is a separate requirement. Travel and hotel costs can also be claimed as documented losses, but the actual recovery of these amounts depends on the evidence and circumstances of the cancellation, added Sergey Uchitel, partner of the Pen & Paper Bar Association.
What happened to the concerts
Say Agency on August 17 announced two performances of West in St. Petersburg. The cost of tickets reached 160 thousand rubles. in the VIP-bed. The head of the agency Anna Subcheva later said that for the first day sold 81 thousand tickets.
On August 24, Gazprom Arena said that it had not signed a lease agreement for concerts and was not the organizer of them. Say Agency in response told RBC that the contract with the artist signed, they are waiting for the signed contract from the site.
In September, the telegram channel Say Agency began to disappear publications in which the organizers claimed that the concerts will definitely take place. On September 18, concerts in St. Petersburg disappeared from the official website of West's world tour, and the page of Russia began to issue a 404 error.
On September 29, the American agency Access Opera, a partner of West’s concert tour, announced that his performance in St. Petersburg will not take place. The next day, Say Agency confirmed that the concerts would not be held on scheduled dates. In an interview with RBC, the general director of the agency called a mistake made during the organization of the concert that the organizers relied on “conceptual relations that are accepted in the industry”, referring to the issue of signing a contract with Gazprom Arena.
