The Ministry of Communications: requirements for the provision of data transmission services by cellular operators have been clarified in Belarus

The Ministry of Communications and Informatization of Belarus continues to work to improve the procedure for the provision of data transmission services - in this regard, the requirements for the provision of such services by cellular operators have recently been clarified. This sb.by reported in the press service of the Ministry.

The ministry said:

- In connection with the incoming appeals of citizens on the connection of data services in excess of the volume established by the tariff plan, the Ministry of Communications continues work aimed at creating fair conditions for connection in order to protect consumer rights and eliminate unreasonable write-offs for such services. To this end, on October 30, the Ministry of Communications adopted resolution No. 15 “On changing the decree of the Ministry of Communications and Informatization of the Republic of Belarus of December 22, 2025 No. 38”.

The resolution provides that in the networks of cellular operators, the provision of data transmission services in excess of the volume established by the tariff plan cannot be carried out automatically, as well as without the prior consent of the subscriber. Such consent should be expressed in one of the following ways: marking in the personal account of the subscriber on the official website of the telecommunication operator, the provider of telecommunication services on the Internet (mobile application); sending a USSD request or SMS message without using hardware and software tools that allow you to automatically generate and send USSD requests or SMS messages; submitting an application in the service center of the operator, the provider of telecommunication services; in the form of an electronic document using an electronic digital signature.

- The innovation will protect subscribers from unintentional use (without explicit consent from the subscriber) of data transmission services in excess of the volume established by the tariff plan, and, as a result, will reduce unplanned costs of subscribers for cellular communication.

Regulation No. 15 comes into force gradually. Changes related to the provision of data transmission services in excess of the volume established by the tariff plan - two months after the official publication of the resolution. Instruction to operators of cellular mobile telecommunication to bring the contracts into conformity - after its official publication.

Resolution of the Ministry of Communications No. 15 was published on the National Legal Internet Portal on November 11, 2026. The network of post offices in Belarus has more than 240 devices