In Russia introduced new rules for accommodation in hotels through the messenger “Max”
From September 1, large hotels with a fund of more than 50 rooms are obliged to provide guests with the opportunity to settle in using a digital ID in the national messenger Max
Since September 1, large hotels with a fund of more than 50 rooms are obliged to provide guests with the opportunity to stay using a digital ID in the national messenger "Max".
The innovation is fixed by the decree of the Government of the Russian Federation of June 2, 2026 No. 674. For hotels, hostels and guest houses with a fund of up to 50 rooms, the requirement will come into force from September 1, 2028.
The guest opens the “Digital ID” section in the messenger, selects the document and shows the QR code to the hotel employee. Data is automatically uploaded to the hotel system, and the questionnaire is filled in automatically. The settlement time is reduced to 1-2 minutes.
At the same time, the traditional method is preserved: the guest has the right to present a paper passport. The choice is his.
For refusal to accept data through the messenger, hotels will be subject to sanctions under consumer protection legislation.
