Volgograd residents listed the rules of purchases at sales in stores and the Internet

Experts recommend making a list of necessary goods in advance and comparing their cost in different stores a few days before the start of sales. This will help to understand whether the seller really reduced the price or it is a formal discount. It is also important to check the expiration date of the purchased products.

When shopping online, special attention should be paid to the reliability of the seller. Before placing an order, it is worth checking the authenticity of the site, studying customer reviews and making sure that the page contains the necessary information about the company. If there are doubts about the integrity of the store, it is better to refuse the purchase.

In addition, Rospotrebnadzor advises to compare the proposals of several sites. The cost of goods, terms and terms of delivery can vary significantly. In particular, free shipping is sometimes only available when ordering for a certain amount, so these terms and conditions are best clarified in advance.

To pay for online orders, it is recommended to use secure methods, such as bank cards designed specifically for online purchases, or verified payment services. You should not enter banking data on unfamiliar and unsecured sites, as well as transfer confidential information to outsiders.

The department also recalled the obligations of sellers. Regardless of whether the goods were purchased in a regular store or via the Internet, they must be transferred to the buyer in the manner and terms stipulated by the contract. If the consumer was unable to accept delivery through his own fault, the repeated terms must be agreed with the seller. At the same time, imposing additional goods and services on buyers is prohibited.

Special attention experts advise to pay to the conditions of return. With a remote purchase, the goods of good quality can be returned within seven days after transfer. The cost of return delivery in some cases is borne by the buyer. If the received products were of poor quality, the consumer has the right to demand their exchange or return in accordance with the legislation on consumer protection.