Housing or communal: Kirov explained the difference between services

Despite the fact that settlements for both categories often come in the same payment document, completely different structures are responsible for their provision, and the cost is calculated according to different rules.

Housing services include a set of works on the maintenance and current repair of common property of an apartment building.

This includes regular cleaning of entrances and the house area, maintenance of elevator equipment, maintenance of the roof, facades and intra-house engineering communications, as well as round-the-clock operation of the emergency dispatch service.

For the implementation of these tasks are responsible management companies, HOA or HOA - depending on the management method approved by residents.

In turn, utilities represent the direct supply of resources to apartments. We are talking about heating, hot and cold water supply, drainage, as well as the supply of electricity and gas.

These benefits are provided by specialized resource-supplying organizations.

Often there are situations when the supplier directs the resource to the building, and the management organization or HOA forms a single receipt and then redirects the collected funds to suppliers.

However, in the Kirov region, the practice of direct contracts between owners of premises and resource supplying organizations is also widespread, in which money for consumed resources is transferred directly to suppliers.

A significant difference lies in pricing. The cost of maintenance and repair of common property is approved by the owners of apartments during the general meeting of owners.

At the same time, tariffs for utilities are administered by the authorized state authorities of the region, in particular, the regional tariff service or the tariff commission.

Understanding this specificity allows citizens to defend their rights faster and save time in case of any disputes.

Accurate knowledge of the area of responsibility of each service helps to avoid unnecessary bureaucratic correspondence and promptly send inquiries to those specialists who are obliged to eliminate the problem.

When there are claims to the quality of the house or to the parameters of the resources supplied, the supervisory authorities recommend first of all to contact their management company or HOA, even if the complexity arose with utilities.

If the question concerns the correctness of charges under the current direct contract, the appeal should be sent directly to the resource-supplying company.

In addition, residents of the Kirov region are reminded of the possibility of using modern digital tools.

You can specify the contacts of all service organizations and the management company at a specific address, as well as view electronic receipts and payment history through the mobile application "Public Services House".