In Russia announced the revision of the rules of return of goods from marketplaces // Head of the CSR Smelov: the rules of return of goods on marketplaces plan to change

Head of the Center for Strategic Research (CSR) Pavel Smelov told RIA Novosti that the rules for returning quality goods bought on marketplaces can be revised. Sellers too often face returns of goods without flaws, he said.

Mr. Smelov called necessary spot adjustment of the legislation on consumer protection. He proposed to limit the return of certain categories that cannot be freely returned in normal retail, including food and medicines. For perfumes, cosmetics, electronics and a number of other goods, the order of return should be closer to the rules of traditional trade after inspecting the goods and confirming its receipt. He also proposed making return controls more transparent for sellers and said the government could give the right to define categories of goods with a special order of returns and withdrawals.

“As far as I know, the adjustment of the legislation will be,” said the head of the CSR. The government will be empowered to determine the categories of goods for which a special return procedure will be established. He added that "there is a market demand and there is a reaction to it.".