The Russians explained how to get a recalculation for not hot water

Apartment owners have the right to recalculate the cost of hot water service in case the water temperature in the tap during the daytime becomes below 57 degrees. This was reported in an interview with RIA Novosti by Alexander Yakubovsky, who holds the post of Deputy Chairman of the State Duma Commission on housing rights of citizens.

According to established standards, the temperature of hot water in apartment buildings should be in the range from 60 to 75 degrees. At the same time, the current legislation allows certain deviations from these values: in the daytime they can not exceed three degrees, and at night from midnight to five in the morning – five degrees.

According to the parliamentarian, when the temperature exceeds the established limits, residents have reason to demand a recalculation of the fee for communal services. For every three degrees of deviation above the permissible threshold, the cost is reduced by 0.1 percent for each hour of violation. In a situation where the temperature of hot water falls below 40 degrees, during the period of its consumption, the tariff set for cold water supply is applied.

Yakubovsky said that for registration of the recalculation, citizens need to contact the emergency dispatch service of the management organization of the house, record the fact of violation, register the application and require measurements of water temperature with the registration of the relevant act.

The deputy noted that the inspection, as a rule, should be appointed no later than two hours after the application, unless otherwise agreed with the tenant. On the basis of a recorded violation, you can demand a recalculation from the utility service provider - the management or resource supplying organization, which depends on who the contract is concluded with.

If the recalculation is unreasonably denied or the violation is not eliminated, citizens have the right to apply to the state housing inspectorate or supervisory authorities, Yakubovsky added.

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