State Zhilinspection revealed problems in the work of emergency services of Veliky Novgorod

The State Village Inspectorate of the Novgorod region found out how the emergency dispatching services of local management companies work. To do this, a special survey was conducted on the Feedback Platform to understand whether residents can contact dispatchers and whether their applications are actually being fulfilled, the press service of the organization reported.

The study involved 48 people, and 88% of them at least once faced the need to call emergency services. However, the statistics were disappointing. Of those who tried to contact dispatchers, only 79% of respondents successfully did so.

But even if it was possible to call, there was no guarantee to solve the problem. Management companies fully considered only 57% of all appeals. And for 23% of applications, people were not even informed of the result: they were simply left unanswered. Now the State Village Inspectorate will take these data into work and carry out preventive measures with those management organizations that are so negligent in their duties.