Last week, Sochi residents complained to the MCC about the work of housing and communal services, the state of roads and improvement

The Sochi Municipal Management Center processed 1,383 complaints from residents last week. Most often, citizens reported problems in the field of housing and communal services, the state of roads, improvement and garbage removal. This was reported in the ICU Sochi.

The largest number of messages came through the MAX messenger - 715. Another 330 appeals were sent through the feedback platform (POS), 252 through the Incident Management system. In addition, the specialists received 39 messages through the Unified Contact Center and 47 in private messages and the directorate of social networks.

According to the monitoring of social networks, the leader in the number of discussions was the housing and communal services - it accounted for 27% of reports. The second place was occupied by road issues with an indicator of 12%. Improvement accounted for 11% of applications, safety - 10%, and waste management - 9%.

In addition, residents raised the topics of public transport, the state of the environment and green spaces, energy supply and education.

The ICU Sochi noted that some of the issues received have already been resolved. For other appeals, profile services continue to work within the established deadlines.

Earlier it was reported that in Sochi rescuers pulled a woman and a dog from a pit at a construction site.