In “Yandex Pay” guaranteed the protection of user funds after technical problems

The financial assets of Yandex Pay clients are not at risk and are 100% protected despite the recent system failure. This statement was made on October 11 by the head of the fintech division of Yandex Dmitry Pirogov.

Against the background of the technical incident, some users faced time restrictions: they could not check the status of the account, transfer money or pay for goods.

As Pirogov explained in his Telegram channel, first of all, users can not worry about their finances. He clarified that the capital itself is not accumulated on the physical servers of the data center - only control capacities function there. Databases with information for each account are duplicated in several independent repositories. The audit showed that all the ledgers are intact and no transaction or record has disappeared.

The company said that engineers continue to address the consequences of the accident, carefully inspecting each step when restarting the platforms. The exact time for the resumption of full-fledged work has not yet been announced, since the absolute safety of money transfers is in the first place.

The press service of Yandex apologized to users for the inconvenience and promised to promptly share the latest information as the recovery measures progress.

Recall that on October 11, the management of Yandex informed about the emergency: due to the drone raid in Vladimir, the infrastructure of the corporation’s data center was damaged. The company added that at the moment the IT-infrastructure is operating in an abnormal mode, and the stability of resources has not yet been fully stabilized.