“Beeline” was “between the hammer and the anvil” because of the labeling of calls

Telecom operators may receive a fine if they do not mark or block mass automatic calls of legal entities, even if they did not conclude a labeling contract, said the General Director of Beeline Sergey Anokhin on the air of Radio RBC.

“An inspection body comes to us and says, do you mark the calls? We say we don't have a contract. They say: and we are not very interested, here is the law, so you either mark your relationship with the customer, or block, or we will fine you. Yes, and here we really were between the hammer and the anvil, he said.

According to Anokhin, after November 13, Beeline will not block bank calls: agreements have been reached with everyone, agreements have been concluded or plans for signing them have been agreed.

There is no special regulated tariff for marking, the head of the company added. Terms are determined with each customer and may depend on the volume of calls.

Anokhin also noted that bank calls to customers due to suspicious transactions, as a rule, stand out in a separate category. According to him, credit institutions and operators exchange such information within the framework of anti-fraud interaction.

Operators and banks agreed to postpone until November 13 restrictions on unmarked calls of credit and financial institutions.

MTS and MegaFon reported on November 11 that more than 85% of outgoing bank calls are related to the collection of overdue debts.