Tulyachka sued more than 185 thousand rubles for undelivered air conditioner

The station district court of Tula recovered more than 186 thousand rubles from MVM LLC in favor of the buyer, who did not wait for the paid split system Haier. In addition, the seller must restore the bonus points used during the purchase, the decision was made in October 2026, but it has not yet entered into force, told “MK in Tula” in the joint press service of courts and the regional DSA.

The woman concluded with the store a contract for the sale of a smart split system worth 49 064 rubles. Part of the amount - 36 233 rubles - she contributed in cash, and another 12 142 rubles paid with accumulated bonuses. Under the terms of the contract, the goods were to be delivered no later than May 30, 2025, but the buyer never received the order.

After that, the woman demanded to return the money, but the seller did not respond to the claim. Then she appealed to the court, asking to recover the cost of the purchase, penalties for violation of the terms of delivery and refund of funds, losses, compensation for moral damage, a fine and expenses for a representative. The plaintiff also demanded to restore the written-off bonuses.

The court granted the claims in part. With LLC "MVM" in favor of Levina A.V. recovered 186 849 rubles, and 12 142 bonus points were obliged to return to her account. The decision can be appealed in accordance with the procedure established by law.

We will remind, earlier “MK in Tula” told about another case of consumer protection: Rospotrebnadzor helped a resident of the region to recover from the developer 4.8 million rubles. The man signed a contract for the construction of a private house, but the contractor did not fulfill his obligations within the deadline.

After the customer’s appeal, Rospotrebnadzor specialists prepared a conclusion in defense of his rights. The Leninsky district court of the Tula region sided with the plaintiff and ordered the company "Stroika Vek" to return the money paid under the contract, pay a penalty and compensate for moral damage. A fine and court costs were also collected from the builder.