Complaints of passengers on the 10-hour wait in Pulkovo reached the Prosecutor’s office
The North-West Transport Prosecutor’s Office began checking after reports in the media about a possible violation of the rights of passengers on the Nizhnekamsk-Moscow flight. People complained that they allegedly spent more than 10 hours at the St. Petersburg airport without water, luggage and food vouchers.
The North-West Transport Prosecutor’s Office began checking after reports in the media about a possible violation of the rights of passengers on the Nizhnekamsk-Moscow flight. People complained that they allegedly spent more than 10 hours at the St. Petersburg airport without water, luggage and food vouchers.
The plane took off from Nizhnekamsk on the evening of October 13, but due to time restrictions on the reception and release of aircraft at Moscow airports landed in Pulkovo. Passengers said the wait was more than 10 hours. They said there were elderly people and families with young children on board.
The St. Petersburg Transport Prosecutor's Office checks the rights of passengers. At 14:25 the plane flew to its destination.
Earlier, the transport prosecutor’s office initiated an inspection after the delay in the movement of trains in the Priozersk direction, which covers St. Petersburg and the Leningrad region. According to preliminary information, the incident occurred due to a technical failure in the operation of the switch at the Peri railway station.
