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Kim Kardashian had to return the money for a Christmas gift with a surprise

SKIMS, founded by American celebrity Kim Kardashian, has faced massive customer discontent after selling a $148 Christmas Advent calendar

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Kim Kardashian had to return the money for a Christmas gift with a surprise

SKIMS, founded by American celebrity Kim Kardashian, has faced massive customer discontent after selling a $148 Christmas Advent calendar. The holiday set consisted of twelve branches with small gifts that shoppers had to open one each in the run-up to Christmas. However, after unpacking, it turned out that instead of expensive accessories inside there are ordinary hair bands, hairpins, keychains and other trifles.

Especially great resonance was caused by the unpacking video in TikTok, which gained more than 64 million views. Users began to compare the contents of the set with cheap goods from fixed-price stores, saying that the real value of gifts is much lower than the stated value. Some buyers accused the brand of intentionally inflating the price and demanded to return the money spent.

After a wave of criticism, representatives of SKIMS admitted that the holiday set did not meet customer expectations, and issued an official apology. The company offered buyers two options for compensation: a full refund after sending the calendar back or keep it and receive the entire amount spent in the form of a loan for future purchases. The product itself was removed from the brand’s website, and representatives of the company promised to take into account customer feedback when developing the next collections.

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Source: Московский комсомолец ↗

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