The Russians told what to do if the hot tap is cold water

Sometimes only slightly warm water flows from the tap marked “hot”, but the service is still listed in the payment as “hot water supply”. To put up with such overpayment is not worth it, writes URA.RU.

According to the standards, the temperature of hot water at the disassembly point should be 60-75 degrees. During the day (from 5:00 to 00:00) a deviation of no more than 3 degrees is permissible, at night - no more than 5. For every 3 degrees of nonconformity, the fee is reduced by 0.1% for each hour of violation. If the norm is not observed, you need to make a written application for measurement and recalculation. Personal feelings alone are not enough to recalculate - an act will be required.

One of the reasons for cooling water are work in the house: repair, washing or pressurizing the system, because of which the temperature temporarily drops. In this case, you should call the emergency dispatch service, find out the cause and check the timing. If the deviation lasts longer than the declared one, an act of violation of the quality of the service should be required and the number of treatment should be kept. The water can also be cooled due to the breakdown of general home equipment - a heat exchanger, a circulation pump or a shut-off valve. Then they turn to the management company with an application for checking the intra-house system. The Criminal Code is obliged to measure the temperature in the presence of the tenant, but it is better to require a written act with the date, time and result of the measurement.

The cause may be a problem inside the apartment: old pipes, blockages, improper wiring or a faulty mixer - the water cools before reaching the tap. Experts advise to measure the temperature immediately after opening the tap and after a few minutes of draining: if the water gradually warms, the matter is probably in circulation. In case of malfunction inside the apartment, it is better to call a plumber. In addition, there is a mixture of cold water due to a faulty mixer, hygienic shower or improper connection of the boiler. You need to check whether the streams are mixed: close all devices and re-measure the temperature. Ignore this reason can not - it can affect neighbors on the riser.

To achieve recalculation, you need to apply to the emergency dispatch service of the management company, indicating the address, apartment, time of detection of the problem and water temperature. The dispatcher is obliged to register the appeal and name the reason. If the problem is not eliminated - demand measurement and preparation of the act, as well as send a written claim to the Criminal Code. In the absence of a response, they file a complaint with the housing inspectorate, Rospotrebnadzor or the prosecutor's office, attaching the act, photo and correspondence.

Earlier, 17 thousand residents of the city in the Primorsky Territory were left without cold water.

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