In Crimea introduced a half-hour period of informing about blackouts

Chairman of the Council of Ministers of Crimea Yuri Gotsanyuk ordered the resource supplying organizations within half an hour after the shutdown to inform residents when the light, water or heat will be returned. He said this at a meeting on working with citizens' appeals in municipalities.

“Within half an hour through the hotline to bring information and transmit it to the administration, the UDS – indicating in what time period will be restored water, electricity or heat,” said Gotsanyuk.

Recall that on November 13, at a meeting on citizens’ appeals, the head of the Crimea Sergey Aksyonov criticized resource supplying organizations: over a week, more than 200 complaints were received on the hotlines, most of them were received on Krymenergo (people could not reach and did not receive information about the connection of light), another 69 on Krymteplokommunenergo, Krymtetz and EDDS, 20 on the Water of the Crimea.

At the same time, Aksyonov instructed to secure for houses with prolonged shutdowns of deputies and volunteers for targeted assistance to the elderly and disabled residents, as well as to report on the work of deputies on the ground.

In addition, he demanded personal reports from managers on solving problems of citizens and warned that those who can not clearly answer and set tasks to subordinates will have to change.

In October 2026, Aksyonov already introduced rules for appeals on housing and communal services, prohibiting officials from answering residents with the phrase “this is not my topic” and demanding that complaints be routed to the level where they can make a decision. Reprimands are provided for transferring responsibility, and after three - dismissal.