KGC on October 16 will hold a hotline on the facts of bureaucracy and red tape

On Friday, October 16, the State Control Committee will hold a hotline for citizens and legal entities on de-bureaucratization, identifying shortcomings in the implementation of procedures and excessive administrative barriers. This is reported in the telegram channel of the Ministry, writes sb.by.

You can report shortcomings in the work of the service "one window" and in the implementation of administrative procedures; repeated and parallel requests for information, including those available in the information systems of state bodies (organizations); excessive number of requested documents and approvals; excessive correspondence and formal responses. It is also possible to inform about unreasonable refusals to accept documents; about complex, confusing procedures for registration; about long periods of consideration of applications, approvals and issuance of documents; about the imposition of paid and intermediary services. In addition, messages are received about failures and barriers in the processing of documents through electronic services, an incomprehensible interface of sites / services; about the lack of relevant information about the procedure (obtaining a service) or difficult search for it; about other problematic issues.

Calls are accepted from 9:00 to 13:00 and from 14:00 to 18:00 by short number 191. In addition, shortcomings can be reported to the chatbot of the Telegram channel KGC.