Penza told how to challenge the amount in receipts

If the amount in the new receipt does not coincide with the previous one, you can check the data and compare the payment and cost of services for the past months through the application "Public Services House".

The annex contains information on accruals and payments for prior periods. These data come from the state information system of housing and communal services (GIS housing and communal services), where they are submitted by management companies and resource supplying organizations. This makes it easy to compare receipts with each other and track utility costs.

To see the payment history, open the application and on the main screen go to the section “Utilities Accounts” or the tab “Accounts” in the bottom menu bar. Then select the line “History of charges and payments”, click on the calendar icon, select the desired period, click “Apply” and open the receipt of interest. For a more detailed view, click “View the receipt” – the application will show an electronic document.

Payment made through third-party apps or banks may be displayed with a slight delay. Therefore, it is better to clarify the status of payment in a few days.

If after checking you have questions on charges, send an application to the management company through the "Applications" section and attach a photo of the receipt. For convenience, you can apply directly on the page of a specific receipt. Information and questions will always be at hand.