It became known which products from the marketplace can not be returned

From the point of view of the law, buying on the marketplace is a distance sale. Goods of good quality can be returned without explanation both before its transfer and within seven days after receipt. A prerequisite is the preservation of the presentation and consumer properties, and for certain types of goods also consumer packaging.

According to Pozdnyakov, underwear, cosmetics or household chemicals ordered online can be returned. The only exception is goods with individually defined properties that can only be used by a particular person. This, for example, clothes and shoes, sewn by standards, products with engraving or furniture made according to an individual drawing.

Special rules apply to medicines as well. If the drug is defective, the buyer has the right to demand its replacement or repair. From high-quality medicine delivered to the marketplace, you can refuse even before paying for the order.

High-quality goods purchased remotely are returned in any convenient way for the buyer - by mail, through the carrier or at the point of issue. The main thing is that the seller can check the condition of the product. If the goods are of inadequate quality, the consumer has the right to demand replacement, repair or reimbursement of expenses.