Residents of Sochi complain about garbage, utilities and improvement

Over the past week, specialists of the Sochi Municipal Control Center processed 527 messages from citizens. Compared to the previous week, when 1,072 complaints were received, the number of complaints decreased significantly.

Most of the messages came through the MAX messenger - 373 appeals. Another 144 messages were sent through the feedback platform “Public Services”. We solve it together, 80 through the Incident Management system. The Unified Contact Center sent 29 appeals, and another 45 messages were received in private messages and direct.

In social networks, the topics related to garbage collection were the most acute for citizens - they accounted for 22% of applications. The second place is occupied by housing and communal services (18%), the third is the improvement of territories (16%). In addition, residents raised problems of emergency gas outages, electricity supply, road conditions, public transport and security issues.

The ICU clarified that all received applications were recorded and transferred to the specialized services. Some of the issues have already been resolved, the rest of the work continues within the established deadlines.

Earlier it was reported that from November 10 in Sochi starts the heating season.